Magic Maids cleaners come fully equipped with all their own materials and all their own equipment including backpack vacuum cleaners.
Magic Maids provides an hourly cleaning service, whereby we charge per cleaner per hour. This service works really well when you allow the cleaner enough time to clean what needs to be cleaned to the standard that is required.
You may have stipulated the number of hours that you wish to hire us for. Alternatively, we may have estimated/recommended the number of hours your clean will take. This is not a guarantee that the job will be completed in this amount of time. It is just a guestimate by yourself or by ourselves, so that we can try to make sure our cleaners will have sufficient time for your clean.
Our cleaners are committed to providing the best clean they can in the time provided. If at any time you feel your cleaners are not providing you with a good cleaning service, you can stop them, pay them for the time they have utilised so far and send them on their way.
If the clean is incomplete in the time provided, you are welcome to request us to utilise more time finishing the clean. This may require our cleaners to return at a later time.
You just continue to pay the cleaners by the hour.