We collect personal information in the following ways:
- Information Provided by Clients: This includes contact details (such as name, address, email, and phone number), payment information, and other details necessary to provide our carpet cleaning services.
- Information Collected Automatically: We may collect certain information automatically when clients interact with our website, such as IP addresses, browser types, and visit details.
Use of Information
The personal information collected is used for the following purposes:
- To Provide Services: To schedule, perform, and manage carpet cleaning services.
- For Communication: To communicate with clients regarding service bookings, updates, and inquiries.
- For Improvement of Services: To improve our services and customer experiences.
- For Legal Compliance: To comply with legal obligations or to respond to lawful requests by public authorities.
Sharing of Information
- We do not sell or rent personal information to third parties.
- Personal information may be shared with third-party service providers who perform services on our behalf, under confidentiality agreements.
- We may disclose information if required by law or if it is necessary to protect the rights, property, or safety of the Company, our clients, or others.
We implement appropriate technical and organizational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.
Access and Control
Clients have the right to access, correct, or delete their personal information. Requests can be made by contacting us at (08) 6189 1419.